NewEdge Technology

Intelligent Process Automation (IPA)

We offer end-to-end automation services tailored to specific business needs, including intelligent document processing using OCR and AI-powered robotic process automation for rule-based task execution. Our solutions enable seamless workflow orchestration across departments and integrate conversational AI and chatbot automation for enhanced user interaction. Additionally, we leverage process mining to identify automation opportunities and provide scalable bot deployment for ERP and CRM systems.

Agentic AI Services

We develop autonomous AI agents that think, learn, and act independently, enabling the orchestration of multi-agent systems to manage complex workflows efficiently. By leveraging goal-driven AI logic, we automate critical business processes and design adaptive, purpose-focused AI systems tailored for enterprise tasks. Our solutions seamlessly integrate Agentic AI with core platforms like ERP and CRM, fostering human-AI collaboration through interactive tools and workflows. All deployments prioritize security, ethics, and compliance to ensure responsible AI adoption at scale.

Natural Language Processing (NLP) Services

We leverage advanced AI to classify text and accurately detect user intent, while extracting key information through named entity recognition (NER). Our solutions summarize lengthy documents into concise, actionable insights and enable the development of intelligent question-answering systems. We power chatbots and conversational AI experiences, convert speech to text for processing voice inputs, and support real-time translation to enable seamless multilingual communication.

MLLogs

We provide robust tools to monitor machine learning models in production, enabling the detection of performance drift and ensuring reliability over time. Our systems log and trace entire ML pipelines for complete workflow visibility, while tracking predictions, inputs, and outputs in real time. We capture key performance metrics, latency, and resource usage, and maintain audit-ready logs to support compliance and governance requirements. Additionally, we enable model explainability and interpretability to ensure transparency and trust in AI-driven decisions.

What’s the Real

Business impact and ROI?

Manual decision-making and repetitive tasks can consume up to 40% of an employee’s time, leading to inefficiencies and delays.Businesses lose an estimated $1.8 trillion annually to time spent on non-value- adding activities.

By deploying Agentic AI & ML, companies can automate complex workflows, reducing manual involvement by up to 70%.This not only accelerates task execution by 3–5x, but also improves accuracy and reduces operational costs by up to 60%.With intelligent, goal-driven systems, enterprises see faster ROI, better scalability, and more productive teams.

APPLICATIONS

Use cases

Agentic AI.ML finds services across a diverse range of industries and functions. Here’s a look at a few areas where it can be applied:

AI agents handle complex queries, escalate only when needed, and offer 24/7 personalized support.
Autonomous agents analyze leads, prioritize prospects, and trigger engagement workflows automatically.
Agents evaluate loan applications, detect anomalies, and score risk using dynamic data models.
Agents assist with patient triage, summarize EMR data, and support diagnostics by analyzing symptoms.
AI bots autonomously scan sources, extract insights, and summarize competitive or regulatory updates.
Agents detect incidents, auto-resolve known issues, and alert human teams only when required.
Personalize offerings by learning from user behavior in real time. Continuously track changes and ensure documentation is complete and compliant.

Articles and Blog

Explore a range of topics from across the spectrum of Hyperautomation - Low-code Automation, Robotic Process Automation, Analytics, AI etc. Grab latest expert insights, industry updates, trends, tips & more.

Article

Agentic AI & ML Services

Intelligent Process Automation (IPA)

Agentic AI Services

Natural Language Processing (NLP) Services

MLLogs

What’s the Real

Business impact and ROI?

KEY BENEFITS

What do you get?

Cost Reduction

Increased Efficiency

Improved Accuracy

Enhanced Customer and Employee Experience

Scalability & Flexibility

Data Driven Insight

APPLICATIONS

Use cases

Partner with

Articles and Blog

Navigating the AI Divide: Choosing Between Private and Public AI Platforms

Smart Factories, Smarter Decisions: A Practical Guide to Agentic AI in Manufacturing

Redefining Enterprise Innovation: Generative AI in Action

Data Analytics & Business Insights: Turning Data into Strategic Advantage

Agentic AI: The Next Leap in Intelligent Automation for Finance

IPA vs AI: Why Smart Businesses Leverage Both for Maximum Impact